FAQs/ Policies
FAQs
Thanks for visiting! Still can’t find what you are looking for? Maybe these Frequently Asked Questions about the property will help!
Check out the full Park Policies here
What is your cancellation policy?
Cancellation Policy: RV Cancellations: - A minimum of $25 will be charged for all lodging and RV cancellations. - Cancellations/no shows made within 7 days of stay will forfeit entire payment, no exceptions (please see trip insurance note) Change Policy: No charges are applied for changes to reservations outside of the site specific 7 day cancellation policy Trip Insurance: We strongly recommend for people to buy trip insurance for their vacation. Our season is very short and most people make reservations well in advance to visit us. We are in a remote area with very little “walk in” traffic. Because of this, once reservations are inside our cancellation policy, they are non-refundable regardless of circumstance (for example: undesirable weather, travel/road conditions, illness, health-related issues, COVID-19, family emergency, etc.)
What if I need to arrive late or leave early?
We understand your plans may change, but we cannot refund for early checkout or late arrivals.
Where do I find trip insurance?
We are very firm on our cancellation policy (Cancellations/no shows made within 7 days of stay will forfeit entire payment, no exceptions) therefore we highly recommend trip insurance. There are lots of great options out there and some credit card providers offer it as well, but here are a few options. We are not affiliated with these companies in anyway. Allianz Travel and AXA Travel Insurance
Are you pet friendly?
We love that you travel with your fur babies! We do require they not be left unattended at any time and must be leashed when outside of your RV for safety reasons. We DO NOT allow pet fences outside of the RV. A $25 clean-up fee will be applied to your account if you fail to clean up after your pet. We also ask that there is no washing or drying of pet bedding is allowed in our laundry facilities. 4 pets per site maximum.
What time is Check-in and are we allowed to check in early?
Check in is 3pm and check out is 11am. A $10 fee per half hour will be charged for early check ins or late check outs.
Is there free Wi-Fi on property?
Yes. We offer free Wi-Fi for all guests throughout the entire park.
How many people can we have at our site?
4 people are included in the price but up to 6 can stay at each site. We charge $8/person per night over 4 people
How far are you from Grand Teton National Park?
To Moose, where the GTNP headquarters are located, we are located approximately 49 miles, or a roughly an hour's drive.
How far is the campground from the town of Jackson?
How far are you from Yellowstone National Park?
How do we make rafting reservations?
What amenities do you have?
How much is your sales tax?
Do the sites have grills and picnic tables?
Every RV site has a dining set and fire ring. Our deluxe Back-in's come with a grill.
Do you have a swimming pool or hot tub?
No, but we are very close proximity to the Palisades Reservoir, which is approximately 1 mile away!
Do you have cable?
Unfortunately, we do not.
Do we need to make reservations in advance?
Where are you located?
Do you allow drones?
In the interest of the health, welfare and safety for our guests, employees, and property,Alpine Valley Resort strictly prohibits the unauthorized use of drones and all other remote-controlled aircraft on its property. This prohibition includes but is not limited to, Aircraft launched off-site that travels anywhere on or above Resort property. Written application may be made to the Resort Management requesting an exception to this prohibition.
