FAQs/ Policies

FAQs

Thanks for visiting! Still can’t find what you are looking for? Maybe these Frequently Asked Questions about the property will help!

Check out the full Park Policies here

 

 

 

What if I need to arrive late or leave early?

We understand your plans may change, but we cannot refund for early checkout or late arrivals.

What is your cancellation policy?

Cancellation Policy:  RV Cancellations: - A minimum of $25 will be charged for all lodging and RV cancellations. - Cancellations/no shows made within 7 days of stay will forfeit entire payment, no exceptions (please see trip insurance note) Change Policy: No charges are applied for changes to reservations outside of the site specific 7 day cancellation policy Trip Insurance: We strongly recommend for people to buy trip insurance for their vacation. Our season is very short and most people make reservations well in advance to visit us. We are in a remote area with very little “walk in” traffic. Because of this, once reservations are inside our cancellation policy, they are non-refundable regardless of circumstance (for example: undesirable weather, travel/road conditions, illness, health-related issues, COVID-19, family emergency, etc.)

Where do I find trip insurance?

We are very firm on our cancellation policy (Cancellations/no shows made within 7 days of stay will forfeit entire payment, no exceptions) therefore we highly recommend trip insurance. There are lots of great options out there and some credit card providers offer it as well, but here are a few options. We are not affiliated with these companies in anyway. Allianz Travel and AXA Travel Insurance 

Are you pet friendly?

We love that you travel with your fur babies! We do require they not be left unattended at any time and must be leashed when outside of your RV for safety reasons. We DO NOT allow pet fences outside of the RV.  A $25 clean-up fee will be applied to your account if you fail to clean up after your pet. We also ask that there is no washing or drying of pet bedding is allowed in our laundry facilities. 4 pets per site maximum.  

Is there free Wi-Fi on property?

Yes. We offer free Wi-Fi for all guests throughout the entire park.

How many people can we have at our site?

4 people are included in the price but up to 6 can stay at each site. We charge $8/person per night over 4 people

How far are you from Grand Teton National Park?

To Moose, where the GTNP headquarters are located, we are located approximately 49 miles, or a roughly an hour's drive.

How far is the campground from the town of Jackson?

To Jackson's historic Town Square, we are 36 miles or ~45 minute drive.

How far are you from Yellowstone National Park?

To the South Entrance, we are approximately 92 miles, or a ~2 hour drive.

How do we make rafting reservations?

Simply give us a call directly, or reach out to our sister company, Dave Hansen Whitewater.

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How much is your sales tax?

5% sales tax plus a 5% lodging tax.

What amenities do you have?

While our park is under construction temporary Lodge Office. We just finished our laundry facility and fenced in dog park.  Stay tuned as other amenities become available! We have a permanent bath house with an ADA accessible bathroom and shower.

Do the sites have grills and picnic tables?

Every RV site has a dining set and fire ring. Our deluxe Back-in's come with a grill.

Do you have a swimming pool or hot tub?

No, but we are very close proximity to the Palisades Reservoir, which is approximately 1 mile away!

Do you have cable?

Unfortunately, we do not.

Do we need to make reservations in advance?

Advanced reservations are highly recommended.

Where are you located?

Alpine Valley RV resort is located just a 1/4 mile from the Palisades Reservoir, on the corner of Highway 89 and Highway 26 in downtown, Alpine, Wyoming.

Do you allow drones?

In the interest of the health, welfare and safety for our guests, employees, and property,Alpine Valley Resort strictly prohibits the unauthorized use of drones and all other remote-controlled aircraft on its property. This prohibition includes but is not limited to, Aircraft launched off-site that travels anywhere on or above Resort property. Written application may be made to the Resort Management requesting an exception to this prohibition.