FAQs/ Policies

---We love that you travel with your fur babies and they are welcome at our Resort! --- We DO NOT allow pet fences, crates, kennels, or enclosed structures outside of the RV.---Pets may NOT be left unattended at any time and must be leashed when outside of your RV for safety reasons.  - - -A $25+ clean-up fee will be applied to your account if you fail to clean up after your pet. - - - We also ask that there is no washing or drying of pet bedding in our laundry facilities. 4 pets per site maximum. - - - The resort is not responsible for, and will hold accountable pet owners for, any injury or damage caused by pets.  In addition, the owner of the pet that causes injury or damage to others is expected to resolve the issue directly with the injured party.  

Cancellation Policy:  RV Cancellations: - - -  $25/per site will be charged for all lodging and RV cancellations made outside of 7 days prior to arrival - - - Cancellations/no shows made within 7 days of stay will forfeit entire payment, no exceptions (please see trip insurance note)- - - Change Policy: No charges are applied for changes to reservations outside of the site specific 7 day cancellation policy - - - -Trip Insurance: We strongly recommend for people to buy trip insurance for their vacation. Our season is very short and most people make reservations well in advance to visit us. We are in a remote area with very little “walk in” traffic. Because of this, once reservations are inside our cancellation policy, they are non-refundable regardless of circumstance (for example: undesirable weather, travel/road conditions, illness, health-related issues, COVID-19, family emergency, etc.)

Yes. We offer free Wi-Fi for all guests throughout the entire park.

We cannot guarantee specific site numbers. Though we will do our best to accommodate your requests, sites will be assigned automatically and is subject to change at any time prior to arrival.

We understand your plans may change, but we cannot refund for early checkout or late arrivals.

We are very firm on our cancellation policy (Cancellations/no shows made within 7 days of stay will forfeit entire payment, no exceptions) therefore we highly recommend trip insurance. There are lots of great options out there and some credit card providers offer it as well, but here are a few options. We are not affiliated with these companies in anyway. Allianz Travel and AXA Travel Insurance 

Your charge will show up as "FSP*Jackson hole Outdoor"

We sit between 2 National Forests so there are some awesome ATV trails that you can get to. You are allowed to drive the ATV in and out of our park but must obey the 5mph speed limit within the park.

We are as excited as you about your upcoming stay! Our goal is to make sure that the park and your site are clean and pristine. We also want to meet you and show you the lay of the land! To make sure that everything goes smoothly we have a set check-in time of 2:00pm. If your site is ready we may be able to check you in earlier, but please call ahead and plan your trip accordingly. Check out is 10am

4 people are included in the price but up to 6 can stay at each site. We charge $8/person per night over 4 people

To Moose, where the GTNP headquarters are located, we are located approximately 49 miles, or a roughly an hour's drive.

Every RV site has a dining set and fire ring. Our deluxe Back-in's come with a grill.

No, but we are very close proximity to the Palisades Reservoir, which is approximately 1 mile away!

Unfortunately, we do not.

In the interest of the health, welfare and safety for our guests, employees, and property,Alpine Valley Resort strictly prohibits the unauthorized use of drones and all other remote-controlled aircraft on its property. This prohibition includes but is not limited to, Aircraft launched off-site that travels anywhere on or above Resort property. Written application may be made to the Resort Management requesting an exception to this prohibition.